Servicing Petroleum Industries with
fluid handling, storage and transport,
and specialising in aviation
(07) 4033 2199
Phone:

Quality Policy and Goals

NRM’s over-riding goal is to satisfy the expectations of every client, every time, professionally and cost effectively, while ensuring that all contractual requirements are met. There is a constant focus on enhancing the quality of all products and services as well as improving business operations for the ultimate benefit of staff and customers.

In particular NRM focuses on:

  • Management leadership
  • Appropriate job skills training for all employees
  • Maintaining reliable quality management systems
  • Objective measurement of client service and work processes
  • Meeting contractual obligations competently
  • Settling contract activities in a professional manner
  • Training, support and recognition for quality improvement
  • Planned process improvement, involving all employees

Current insurances include WorkCover for all employees; Professional Indemnity; Comprehensive Motor Vehicle Insurance for all vehicles; General Property Insurance; Coverage working within airport areas and $50,000,000 Public / Products Liability for Aviation Airside Works.